Child Safety Standards

1. Our Commitment

Wobochat exists to help adults build genuine connections, and that mission depends on keeping minors off the platform entirely. These standards describe the safeguards we put around every account, profile, photo, message and match, and the process we follow when someone reports a concern about a child's safety.

This page is reviewed on an ongoing basis as our product and processes evolve. It sits alongside our Terms of Service and Privacy Policy, which govern the platform more broadly.

2. Who Can Use Wobochat

Wobochat is restricted to adults aged 18 and over. Everyone confirms their age when they create an account, and our Terms of Service require every user to be at least 18.

When we determine that an account belongs to someone under 18 whether through a report, a moderation review, or any other signal that account is permanently removed. Creating a new account to get back onto the platform after removal is itself a violation of our Terms.

3. Preventing Abuse on the Platform

Our Community Guidelines set clear, enforced limits on what belongs on Wobochat:

• No sexual content involving minors, in any form real, drawn, or AI-generated including solicitation of, or grooming behaviour toward, anyone the account holder believes or has reason to believe is a minor • No nudity or sexually explicit content of any kind, between adults or otherwise • No fake profiles or impersonation, including misrepresenting your age to gain trust or access to another user • No harassment, hate speech or bullying toward any user

Users can request an identity-verification badge; a member of our team reviews each request before the badge is granted, adding a human checkpoint on top of self-reported profile information. Anyone can also block another user instantly blocking removes the ability to message or view a profile immediately, with no need to explain why.

4. Reporting & Detection

Every profile and every conversation on Wobochat can be reported directly from the app no separate account or web form required. Reporters choose the reason that fits, with "Underage user" as its own dedicated category alongside harassment, spam, inappropriate content, fake profiles and other concerns, and can add a written description of what happened.

Reports are routed to our Trust & Safety team through an internal moderation queue, where staff can warn, suspend, or permanently ban an account, and remove violating content.

5. Our Response

Reports are reviewed by our Trust & Safety team, typically within 24 hours of being filed. Where a report or our own review confirms a violation of these standards, we take action proportionate to what happened a warning, content removal, a temporary suspension, or a permanent ban.

Any account connected to CSAM, to the solicitation or grooming of a minor, or to a user we determine is under 18, is removed permanently, without an appeal path back to that account. We retain the records needed to support a law enforcement investigation into the conduct.

6. Working with Authorities

Wobochat complies with the child-safety laws that apply to it and reports suspected CSAM or child exploitation to the relevant national and regional authorities in the jurisdictions where it operates. We cooperate with law enforcement requests connected to those reports, including preserving the account and content records relevant to an investigation.

Anyone including a user, a parent, or a platform reviewer can also report suspected CSAM directly to the NCMEC CyberTipline (report.cybertip.org), which accepts reports from anywhere in the world, independent of any report made to us.

7. How to Report a Concern

1. Open the profile or conversation in question, then tap the flag icon or the overflow (⋯) menu. 2. Choose "Report". 3. Select the reason that fits choose "Underage user" if your concern involves a minor. 4. Add any details that will help our team understand what happened (up to 1,000 characters), then submit.

If a child is in immediate danger, contact local police or emergency services directly first, or alongside reporting the account to us. For general questions about reporting, visit our Help Centre.

8. Designated Point of Contact

The contact below is designated to speak to Wobochat's CSAM prevention practices and compliance, for platform, regulator and child-safety-organisation inquiries.

Douglas Mwangi CSAE Compliance Contact Email: [email protected]

General & user safety reports Email: [email protected]

9. About This Document

This page is Wobochat's externally published Child Safety Standards, effective 31 August 2026. We review it at least once a year, and sooner if our practices or applicable law change. It is maintained by Wobochat and is not user-editable.